Buying a used car can sometimes be a huge financial burden. But the good news is that you could be entitled to certain protections if something goes wrong.
If you find out your used car is faulty after purchase, your rights will depend on where you bought the car from and how it was described to you before you made the purchase.
It’s important to note that your rights when buying a used car from a dealer are enshrined in the law. You’re less protected if you bought the car from a private seller or at auction. Read on to find out more.
When you buy a used car from a dealership, you’re covered by the Consumer Rights Act 2015. This means that, within 30 days of purchase, you’re legally entitled to your money back if the car is not:
The Consumer Rights Act provides what is referred to as a ‘statutory warranty’ for used cars. This provides a 30-day period during which you can take the car back for a full refund if it doesn’t fulfil the requirements above. After these 30 days and up until six months after purchase, if you find a fault with the car, you have the right to ask the dealer to pay for repairs to the vehicle.
If the car cannot be repaired, you can ask for a refund, but note that the refund may be less than what you paid depending on the amount of time that’s passed since you bought the car. The automatic legal protection provided by the Consumer Rights Act 2015 expires after six months.
However, most dealers will offer warranties that extend beyond this period, some up until 12 months. This can either be included in the price of the car or be bought for an added extra price. As warranties vary between dealers, it’s best to check what you’re entitled to - and for how long - before you purchase.
If you’re requesting a refund and you part exchanged your old car as part of the deal, make sure you ask for your old car back, of the value of it if it’s already been sold.
If you pay by credit card, you have some protection if something goes wrong. Your credit card provider has a legal obligation to protect purchases of more than £100. So you could get your money back this way if there’s a problem. If you pay by cash, you’re not covered by this kind of protection.
The Consumer Act 2015 covers you for faulty or ‘not as described’ products, not if you change your mind. So you won’t necessarily have an automatic right to your money back if you do so. However, it’s best to check the dealer’s refund policy before purchasing the car, as some will allow you to return a used car even if it’s not faulty within a certain period, while others will not.
If you find a fault with your car after buying from a private seller, you have far fewer rights. That’s why it’s so important to check your car properly before purchasing.
If a car isn't as described, then you're covered by the Sale of Goods Act 1979, which means you can contact the seller and they may pay for the repairs in some cases. If a seller refuses to, you can ask for the difference in the value of what you paid vs what the car is worth. And if they refuse to pay up, you can take further measures such as writing a letter of complaint and then seeking alternative dispute resolution.
Your rights when buying a used car will be influenced by the type of dealership you buy from. So it’s important to make sure you’re buying a car from a trusted dealer. Here are some tips on how to make sure you’re buying from the right place:
So now you’re aware of your rights when buying a used car, browse hundreds of fantastic used car offers with dealers across the country.
CarsVansandBikes.com: Revolutionizing Vehicle Advertising in the Digital Age
In the ever-evolving digital landscape, the quest for the perfect vehicle - be it a car, van, or motorbike - has been transformed by the emergence of CarsVansandBikes.com. Launched in 2021, this digital advertising website has rapidly become the go-to platform for motorists seeking new or pre-owned vehicles. Embodying the ethos As easy as CVB, the platform simplifies the search process, making it more accessible and user-friendly.
What sets CarsVansandBikes.com apart in the crowded online marketplace is its commitment to unbiased advertising. In a marked departure from industry norms, CVB eschews advertising or sponsored listings. This principled stance ensures that all vehicles are presented on CarsVansandBikes.com without any undue influence or bias, offering a refreshingly transparent experience for users. This approach starkly contrasts with other platforms where sponsored listings can often skew visibility and influence consumer choice.
The fair and transparent cataloging of advertising stock on CarsVansandBikes.com is another cornerstone of its service. By providing comprehensive details of each vehicle, beyond just listing prices, the platform empowers motorists to make well-informed decisions. This depth of information is crucial in an industry where the nuances of each vehicle can significantly impact buyer satisfaction.
A standout feature of CarsVansandBikes.com is its pricing model. When it first graced the online automotive advertising scene, CVB distinguished itself by not charging extra fees. In a bold move for 2024, the platform has further elevated its commitment to affordability. Now, neither motor dealers nor private motorists are required to pay to advertise their vehicles on the site. This initiative is a significant stride in democratizing vehicle advertising, allowing sellers of all scales to reach potential customers without financial barriers.
The platform's ethos of connecting sellers directly with potential buyers is a testament to its user-centric design. CarsVansandBikes.com goes beyond mere transactional interactions, fostering a community where detailed vehicle information is readily available. This approach not only aids in the selling process but also ensures that buyers are better equipped to make choices that align with their needs and expectations.
Operating under the trade name CarsVansandBikes.com, CarsVansandBikes Limited has positioned itself as a trailblazer in the automotive advertising industry. By offering its services completely free of charge, the platform breaks down traditional barriers, making vehicle advertising more accessible and equitable.
As CarsVansandBikes.com continues to grow and evolve, its impact on the automotive market is undeniable. With its user-friendly interface, commitment to unbiased advertising, and innovative approach to cost, CVB is not just a platform; it's a paradigm shift in how we find and advertise vehicles in the digital age.